We are dedicated to protecting your privacy, and this privacy policy outlines the methods and rationale behind the collection and use of personal information or data by Click and Create Pvt. Ltd. (“We”, “Us”, “C&C”) when an individual (“You”, “Your”, “User”, “Cardholder/Cardmember”) utilizes the Helloo One App or website.
Information provided by you:
When you subscribe to marketing emails or SMS, buy our products, register an account using our app or Teams platform, visit our website, or communicate with us about our services, we gather the following types of personal information:
Personal identifiers include name, email address, pictures, postal address, and phone number.
Purchases, credit or debit card numbers, and bank or other financial account numbers all fall under Commercial and Financial Information.
Other sensitive data, including precise geolocation
Phone Contacts Access to contacts is required to sync Helloo One connections with your phone contacts.
Professional information may contain employment-related details.
Contact List: When you share your digital business card with others, we collect your device’s contact list.
Image: When you make a digital business card, we pull photographs from your device’s photo library.
We process de-identified personal information without attempting to reidentify it.
Automatically Collected Information: When you visit our website, we automatically collect the following electronic information:
Data collected includes IP address, browsing history, website activities, and geolocation.
This information is obtained via browser cookies and other tracking technologies, which improves your site experience. You can control third-party cookies through your browser’s settings.
-Browser Cookies: These are used to optimize your site experience, prevent repeated logins, and keep track of things in your cart. Third-party cookies are used for advertising and analytics purposes.
-Opt-Out Preference Signals: Your browser’s settings may enable the automatic sending of opt-out signals, such as the Global Privacy Control (GPC) signal, to visited online services. When we discover it, we add a U.S. Privacy String setting to your browser while honoring your opt-out preferences.
We may gather personal information from third-party sources, such as ad networks, data analytics providers, operating systems, referrals, and social networks.
Duration of Data Retention
We adhere to a policy of not retaining data beyond the timeframe specified in this Policy. When you purchase a product, we save information about your transaction for order fulfillment. As a result, we keep data for a length of time to allow us to handle or address any complaints or problems you may have about your purchase. If your customer relationship ends, any information stored for that reason will be deleted or anonymized after 7 years.
We normally retain data by the standards provided below.
| Information gathered while browsing our website, such as online identifiers and internet activities, including cookies | We will keep operational data for as long as is necessary to support our company operations. Following this timeframe, we will either delete or anonymize the data. |
| Data collected to fulfill and ship orders, including name, email address, postal address, purchases, and precise geolocation. | Operational data will be kept for as long as necessary to support our company operations. Following this retention period, we will destroy or anonymize the data. |
| Name, email address, and phone number are among the details gathered during customer support interactions and questions. | The keeping of operational data is consistent with the requirements of our company operations. Following this retention term, the data will either be erased or anonymized. |
| Data collected while opting in for promotional and marketing communications, including online identifiers and internet activities. | Operational data will be stored for as long as is required to support our business operations. Following the retention period, the data will be destroyed or anonymized. |
| Name and email address are among the details gathered from product reviews, surveys, and feedback submissions. | Customer data will be stored while the customer is an active user of our SaaS product, as well as for a certain period following account termination, to meet legal and regulatory requirements. Following the retention period, the data will be destroyed or anonymized. |
| Data received in response to privacy requests, such as name and email address. | Customer data is retained throughout the customer’s active use of our SaaS product and for a predetermined period after account termination to comply with legal and regulatory requirements. Following this retention term, the data will be destroyed or anonymized. |
| Information collected solely for security purposes, such as credit card or debit card numbers, bank or other financial account numbers, and employment-related information. | Customer data will be stored while the customer is actively using our SaaS product and for a set period following account termination to comply with legal and regulatory requirements. Following the retention period, the data will be destroyed or anonymized. |
The purpose of processing
Personal data is used for the following purposes:
– Analyzing data, fulfilling customer orders, and improving products and services.
– Processing payments
-Sending promotional communications.
-Data Storage and Management
How do we Disclose Information?
When someone opts into marketing emails or SMS, we may disclose the following personal information about them:
| Personal Identifiers | Commerce Software Tools, Data Analytics Providers, IT Infrastructure Services, Payment Processors, Sales and Marketing Tools, and Shipping Services. | Advertising networks and payment processors. |
| Online Identifiers | Commerce Software Tools, Data Analytics Companies, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | Ad Networks and Data Analytics Providers. |
| Internet Activity | Utilizing Commerce Software Tools, IT Infrastructure Services, and Sales & Marketing Tools. | Ad Networks and Data Analytics Providers. |
| Financial and commercial data | Payment processors, sales and marketing tools, data analytics providers, commerce software tools, and shipping services for financial and commercial data. | Payment processors and ad networks. |
| Additional sensitive information | making use of sales and marketing tools and IT infrastructure services. | None |
| Telephone Numbers | To sync connections from Helloo One to your phone contacts, you must have access to contacts. | None |
We might share the following personal information about you once you buy one of our products:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
| Individual Identifiers | Payment processors, IT infrastructure services, data analytics providers, sales and marketing tools, shipping services, and commerce software tools | Processors of payments |
| Internet Identifiers | Payment processors, IT infrastructure services, data analytics providers, sales and marketing tools, and commerce software tools | Providers of Ad Networks and Data Analytics |
| Internet-Based Activities | Sales & Marketing Tools, IT Infrastructure Services, Data Analytics Providers, and Commerce Software Tools | Providers of Ad Networks and Data Analytics |
| Financial and Commercial Data | Payment processors, sales and marketing tools, shipping services, data analytics providers, and commerce software tools | Payment processors and ad networks |
| Additional sensitive data | Services for IT Infrastructure and Tools for Sales and Marketing | None |
| Phone Numbers | To sync connections from Helloo One to your phone contacts, you must have access to contacts. | None |
We might share the following personal data about you once you’ve registered for an account on our app or Teams platform:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
| Individual Identifiers | Payment processors, sales and marketing tools, IT infrastructure services, and data analytics providers | None |
| Internet Identifiers | Payment processors, sales and marketing tools, IT infrastructure services, and data analytics providers | Providers of Data Analytics |
| Internet-Based Activities | Sales & Marketing Tools, IT Infrastructure Services, and Data Analytics Providers | Providers of Data Analytics |
| Financial and Commercial Data | Processors of payments | None |
| Additional sensitive data | Tools for sales and marketing as well as IT infrastructure services. | None |
| Phone Contacts | To sync connections from Helloo One to your phone contacts, you must have access to contacts. | None |
Following your visit to our website, we might reveal the following personal data about you:
| Category of Personal Data | Service Provider Categories | Third Party Types |
| Individual Identification | Business Software and Marketing & Sales Tools | Ad Networks |
| Online Identifiers | Tools for sales and marketing as well as commerce software | Ad Networks and Providers of Data Analytics |
| Online Activity | Marketing and Sales Software Tools | Providers of Ad Networks and Data Analytics |
| Additional Sensitive Information | Software in Commerce | None |
Rights to Data Protection under the GDPR
Our goal is to make sure you understand all of your rights regarding data protection. Each user has the following rights:
The right of access: You can ask for copies of your personal information, albeit there can be a modest cost for this service.
The right to rectification: If you think any information is incorrect or lacking, you have the right to ask that it be corrected.
The right to erasure: Under certain circumstances, you have the right to request that your personal data be deleted.
The right to restrict processing: In some situations, you have the right to request that the processing of your personal data be limited.
The right to object to processing: In certain situations, you may object to how we process your personal information.
The right to data portability: Under certain circumstances, you may ask for the data we have acquired to be transferred to another organization or sent directly to you.
Once we receive your request, we promise to answer within a month. Please do not hesitate to contact us at say@Helloo One if you would like to exercise any of these rights.
Cookies and Do Not Track / Incognito mode settings
Google Analytics, a web analytics tool offered by Google, is used on the Helloo One website. In order to give a personalized browsing experience, this software employs cookies, which are text files with little bits of information that are downloaded to your device when you visit a website. These cookies assist Google in collecting, storing, and identifying distinct users and sessions. There is no retrieval or storage of personally identifying information.
Cookies make it easier for visitors to move between pages, remember their preferences, and enhance their surfing experience in general. These cookies gather data about how visitors interact with a website, such as the pages they visit most frequently, how long they spend on each page, etc. Since all data gathered by third-party cookies is pooled, it is anonymous. The user consents to the placement of these cookies on his or her device by using the TapOnn website. By altering the settings on his or her web browser, the user can choose to disable or remove these cookies. Cookies that other websites set on users’ devices and the data they collect are not the responsibility of C&C or its affiliates.
Information for Children
Increasing children’s internet safety is another aspect of our top priority. We urge guardians and parents to watch, engage with, and/or supervise their children’s internet behavior.
Children under the age of thirteen are not intentionally the subjects of any personally identifiable information collected by Helloo One. We urge you to get in touch with us right away if you believe your child submitted this type of information on our app or website, and we will work hard to have the material promptly deleted from our databases.
Policy for Grievance Redress
You can contact say@Helloo.one by email or call +91 90543 44854 if you have any complaints, grievances, questions, comments, concerns, or feedback about how information is processed, this privacy policy, or any other privacy or security issue pertaining to the app or website.
